What is Error Number 0x800CCC0E

Error number 0x800CCC0E primarily arises because of the conflict between the Microsoft Outlook Express and Simple Mail Transfer Protocol (SMTP) server. When MSN is used in conjunction with Outlook Express, then the latter doesn’t allow messages to be sent to another SMTP server. The result of this clash is error number 0x800CCC0E, which is fairly easy to resolve.


In order to rectify this error, you need to set your Outlook Express’s SMTP server as MSN STMP server. From the outskirts, it appears to be an easy task, but in reality, it is not that straightforward. Hence, it is advisable to read all the instructions carefully before setting out to change the configuration. Any mistake will lead to error number 0x800CCC0E. Here is a step-by-step procedure to correct this error.

Steps to Get Rid of Error Number 0x800CCC0E

  • Go to the Tools menu and select the Accounts option. Click at the Mail tab and select the account whose settings are to be changed. Click at the Properties tab.
  • In the properties section, press the Server tab. A set of information would be displayed. Delete the text in the Outgoing SMTP Mail box and type smtp.email.msn.com.
  • Next go to the Outlook Mail Server option and check the box labeled as My Server Requires Authentication.
  • Click at the Settings option and go to the Login Information section. Here press the Log On Using button. In the Account Name box, type your MSN email Id, which is the name that come before @ symbol. In the Password box, type in the password that you use to access your MSN email account. Before exiting this window, check the box labeled Log On Using Secure Password Authentication.
  • Press Ok to save the changes and return to the main page of the Outlook Express.

With these setting, error number 0x800CCC0E won’t appear. However, if you still receive the message, then you need to do the following things.

Steps if Above Doesn't Work

Go to the Tools menu and select Options. Click at the Properties tab and select the Advanced option. A new window will open. In it set the incoming port to 110 and outgoing port to 25. Also uncheck the box labeled as This Server Requires Secure Connection. Restart the Outlook Express to se whether the error number 0x800CCC0E has been rectified or not.

If the error still persists, then delete the account you are using and create a new account. For this, you need to go the Tools menu and select the Accounts option. Often, the error number 0x800CCC0E occurs due to the firewall and antivirus program. Re-adjust the settings of both these programs to resolve the error.